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Satisfaction Survey -Client: Warren Baggett (on behalf of Emma Chasteauneuf )

Event Date: 19/12/2009

Client Info- Thank you for taking the time to participate in our satisfaction survey. We value your opinion and appreciate your honesty. Every effort will be made to improve our services based on your input.

When was your event? 19/12/2009

Your Name? Emma Chasteauneuf

Pre Event Service- The questions below are directed towards the service we provided before your event.

Initial Telephone Interview- Perfect

Friendliness of Contact- Perfect

Promptness of DJ- Perfect

DJ Related Questions- The questions below are directed towards the DJ that performed at your event.

Who was your DJ?- Tony Winyard

Overall Quality of Service at your event.- Perfect

DJ's Overall Performance- Perfect

DJ's Appearance- Perfect

Overall Equipment Appearance- Perfect

General Performance Questions- The questions below are directed towards the DJ that performed at your event.

Music Selection- Perfect

Quality of Music (Sound)- Perfect

Volume Control- Perfect

Microphone Skills- Perfect

DJ's Personality- Perfect

General Questions- Please answer the question below. We would like to know your honest thoughts.

Please rate the price you paid for service.- Excellent! Service far exceeded the price we paid.

Does anything about your DJ stand out?- Really liked the set up of the equipment, was unabtrusive, fitted well and perfect for the size of the venue (really liked the idea of the video screen which was used to play musice videos and messages)

Please enter comments about our service.- Was very impressed, was a very professional & first rate service provided.

Referrals-

The best compliment you can give me is a referral. If we can use you as a reference, please let us know.

How likely are you to recommend us to others?- Definately

What was the main reason for choosing us?- Recommended by a friend, who had previously used you.

May we use you as a reference?- Yes

May we use your email in our reference?- No

Your Testimonial- Was very impressed, was a very professional & first rate service provided. Could not fault it at all, would highly recommend to anyone, and will be using the services in the future. Really liked the set up of the equipment, was unabtrusive, fitted well and perfect for the size of the venue (really liked the idea of the video screen which was used to play music videos and messages). once again exceptional and can not fault in any way, will be using you again in the future and without doubt recommend to anyone.